Shipping and Returns

What is the delivery time of my order?

USA:

  • Standard Shipping: 3-7 business days
  • Expedited Shipping: 1-2 business days

⭐️ FREE SHIPPING TO USA ON ORDERS OVER $80 USD ⭐️

Canada & International:

  • Standard Shipping: 6-12 business days

Please note that currently for international shipping the customer may get charged a duties tax upon arrival (depending on the country's regulations). We are aware of this and are currently working on improving our international logistics so that it is more accessible for customers outside of the US. Thank you for your patience and please reach out to us if you have any questions.

Shipping costs are calculated at checkout based on your location and the shipping method selected.

Once your order is placed, you will receive an email with your tracking link. Please check your junk mail if you don't see it. If you haven't received your order, please email us at hello@kindtallow.com.

Do you accept refunds?

Sometimes we change our minds - and that's okay. We're confident you'll love our products, but for some reason if you are not happy with your order, send us at hello@kindtallow.com and we'll be happy to assist you.

We cannot accept exchanges, returns, or refunds on sale items, gift cards, limited edition items, or any item that is older than 14 days from the date of purchase. For further details, please refer to our Shipping & Refund Policy page.

Do you accept returns or exchanges?

Did you order an item but it’s not what you expected? No problem! You can return or exchange it within 14 days if it's unopened (return costs are at your own expense). We will process the refund within 14 days of receiving the unopened item.

Please note that customers are responsible for paying return postage for any returned items. Store credit issued does not include shipping costs, which are the customer's responsibility.

Please email us at hello@kindtallow.com for further instructions.

We cannot accept exchanges, returns, or refunds on sale items, gift cards, limited edition items, or any item that is older than 14 days from the date of purchase. For further details, please refer to our Shipping & Refund Policy page.

I accidentally put in the wrong shipping address, what do I do?

If you realize you've entered the wrong shipping address, please email us at hello@kindtallow.com as soon as possible. We'll do our best to correct the address before your order is shipped.

If your order has already been sent to the wrong address due to an incorrect address in your Apple Pay or Shop Pay, we will make one exception and resend your order to the correct address free of charge. For future orders, please double-check that your address is correct in your payment service.

Our Products

Is your tallow 100% organic?

Absolutely! Our tallow is sourced exclusively from 100% organic, grass-fed, and finished cattle. 
No antibiotics or hormones, ever - this ensures that our tallow cream is completely natural, safe, and incredibly healing for the skin.

How is tallow cream different from other moisturizers?

1. Extreme compatibility: Tallow cream stands out due to its natural compatibility with human skin. Due to the similar molecular structure, tallow cream is highly compatible as it mimics our natural sebum, effectively locking in moisture and nutrients without clogging pores.

2. Completely natural: Unlike many commercial moisturizers that contain synthetic ingredients and preservatives, tallow cream is made from natural, organic, nutrient-rich beef fat. It's also self-preserving so it doesn't need any synthetic preservatives! This means it provides deep, lasting hydration while being non-comedogenic.

3. Ethical & sustainable: Tallow requires minimal processing compared to many plant-based oils that need extensive extraction and refining processes. This not only reduces energy consumption but also limits the use of chemicals and solvents that can be harmful to the environment.

Why is grass-fed & finished tallow so important?

Tallow sourced from cattle exclusively fed and finished on grass, contains the highest levels of beneficial nutrients. It contains higher levels of skin-benefiting antioxidants, vitamins, and minerals such as vitamin E, and up to five times more linoleic acid or Omega 3s than grain-fed cattle.

Our tallow creams contain no chemical preservatives such as parabens, PEG, Phenoxyethanol and SLES. But rather active and natural vitamins that your skin has been craving for long enough.

Are your products free of perfume or artificial fragrances?

Every product in our selection is completely free of synthetic perfumes and artificial fragrances. Instead, we use natural essential oils derived from flowers and herbs to provide a pleasant scent. This ensures that our products are 100% natural and minimizes the risk of allergic reactions.

We prioritize gentle, natural ingredients to care for sensitive skin, including conditions like eczema, dry spots, and scars. By avoiding synthetic additives, we aim to soothe and heal your skin without intensifying any symptoms of damage.

If it’s made from fat… is it oily?

Our tallow cream is readily absorbed by the skin, leaving no greasy residue. It nourishes and softens the skin effectively. Remember, a little goes a long way – if your skin doesn't absorb it, you may be using too much.

What is the shelf life of your products?

Tallow is a naturally long-lasting ingredient with an impressive shelf-life. When properly purified, such as ours, it can last for up to 2 years at room temperature without the need for preservatives.

If opened, we recommend using the product within 6 months to ensure the highest effectiveness & freshness of the cream!

Are your products safe for babies?

For generations, tallow has been the trusted ally of moms and their babies - an all-natural and effective balm for so many of the skin’s needs. We create our products exclusively with natural ingredients suitable for delicate and young skin. All of our products can be used for both babies and children.

Not sure if essential oils are right for you or your baby? We recommend our Unscented Original Tallow Cream with just 2 ingredients - 100% organic, grass-finished beef tallow, and high quality cold-pressed jojoba oil.

Sustainability & Ethical Sourcing

How do we ensure our tallow is ethically sourced?

We exclusively source our beef tallow from humane-raised, pasture-raised cattle. These animals live full, healthy lives, raised naturally without antibiotics or growth hormones, and are humanely treated throughout their lives.

We believe in the nose-to-tail approach, ensuring nothing goes to waste. The tallow we use is a byproduct of the our partner farms that would otherwise be discarded, aligning with our commitment to sustainability and ethical practices. This means our products are not only kind to your skin but also to the planet and animals.

Are your products cruelty-free?

Yes, all Kindtallow products and ingredients sourced are cruelty-free. We are firmly against animal testing and any form of animal suffering. Our commitment to ethical sourcing starts with our careful selection of suppliers who share our values. We exclusively use natural ingredients, eliminating the need for animal testing entirely.

Keep in mind that "cruelty-free" does not mean "vegan". Cruelty-free means that animal testing is prohibited in each and every phase of the production process of a product.

What sustainable practices do your partner farms follow?

Our partner farms are committed to sustainability through regenerative farming practices. This means they focus on maintaining healthy soil, promoting biodiversity, and using rotational grazing to minimize environmental impact. These methods not only produce high-quality tallow but also help restore and maintain the health of our ecosystems. By choosing Kindtallow, you’re supporting farms that are working to create a sustainable future.

Can't find what you're looking for?

Send us an email to tell us what's up and a member from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at hello@kindtallow.com